FAQ

Gentlemen Essence is dedicated to addressing the unique skincare needs of men. Our products are meticulously crafted with high-quality, effective ingredients that provide comprehensive care. We focus on creating solutions that combine detoxification, anti-acne treatment, and skin fairness, ensuring our customers achieve healthy, clear, and rejuvenated skin.

Yes, Gentlemen Essence is committed to using natural, safe, and environmentally friendly ingredients. Our products are free from harmful chemicals such as parabens, sulfates, and artificial dyes. We also prioritize sustainable practices in our packaging and sourcing to minimize our environmental footprint.

At Gentlemen Essence, quality and safety are our top priorities. All our products undergo rigorous testing and quality control processes. We use high-quality, dermatologist-approved ingredients and ensure that our manufacturing practices comply with industry standards. Our commitment to excellence guarantees that you receive products that are both safe and effective.

The Gentlemen Essence 3-in-1 Magnetic Charcoal is formulated to be effective for all skin types, including oily, combination, and sensitive skin. Its gentle yet powerful ingredients ensure deep cleansing and nourishment without causing irritation.

For optimal results, we recommend using the 3-in-1 Magnetic Charcoal twice daily, in the morning and evening. This will help maintain clear, detoxified, and evenly toned skin.

While the product is designed with men’s skincare needs in mind, women can also benefit from its detoxifying, anti-acne, and skin-brightening properties. Its effective ingredients work well for anyone seeking clearer, healthier skin.

We offer a 07-day return policy for our products. If you are not satisfied with your purchase, you can return it within 07 days of the delivery date for a full refund or exchange, provided the item is unused and in its original packaging.

To initiate a return, please contact our customer service team via email or phone with your order number and reason for the return. They will provide you with a return authorization and instructions on how to send the product back to us.

Once we receive your returned item, we will inspect it and process your refund or exchange within 5-7 business days. You will receive a confirmation email once the return has been completed. Refunds will be issued to the original method of payment.